Broyhill Furniture
Broyhill Furniture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Broyhill Furniture has 2.1 star rating based on 95 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Looks good thought they were reputable, I own several pieces of broyhill desk and dining, To many questions.
Cons: Absolutely no contact from customer service, Poorly made, Fact they will not answer me to get replacement tee nuts.Recent recommendations regarding this business are as follows: "At a minimum fix the chair, please Big lots can find me and the computer the insurance company found me that’s not the problem", "I still would buy this brand it always been a good brand. This one just has issues", "Don’t buy unless you can store & who know if they will last", "Fix that!", "Stay away".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Broyhill Furniture has 2.1 star rating based on 95 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Looks good thought they were reputable, I own several pieces of broyhill desk and dining, To many questions.
Cons: Absolutely no contact from customer service, Poorly made, Fact they will not answer me to get replacement tee nuts.Recent recommendations regarding this business are as follows: "At a minimum fix the chair, please Big lots can find me and the computer the insurance company found me that’s not the problem", "I still would buy this brand it always been a good brand. This one just has issues", "Don’t buy unless you can store & who know if they will last", "Fix that!", "Stay away".
Most users want Broyhill Furniture to offer a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Replace part of sectional
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boston, MassachusettsProblem with furniture problem with insurance company
User's recommendation: At a minimum fix the chair, please Big lots can find me and the computer the insurance company found me that’s not the problem
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Enterprise, AlabamaDefective recliner on 6 pc secectional
- Beautiful sectional
- Very dissapointed in quality of manufacture
Preferred solution: refund or another quality sectional
User's recommendation: hard time getting help to solve problem , !
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Hartsville, South CarolinaThird couch we have bought that’s defective
- Couches absolute junk
Preferred solution: Full refund
User's recommendation: Make with better quality the worst ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Alhambra, CaliforniaResolved: Need power cord for mason recliner
Company fixed the issue and I have been provided with apology. i ordered new cord for recliner on amazon
- Well established company
- Well made
- Expensive
Preferred solution: Power cord for mason recliner
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective chair
Preferred solution: Full refund
Patio issues
Preferred solution: Full refund
User's recommendation: Don't get this set
Need replacement remote for Fire Place
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Louisville, KentuckyCouch cushion
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Vasai-Virar, MaharashtraCustomer service
- Broken link from auto dial
- With a code to a disconnected number
Preferred solution: Best method of "deodorizing" for the material which looks like microsuede, but is a fabric backed material. Cat urine grrrrrrr
User's recommendation: Fix that!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDefective Products
Preferred solution: I need the defective item replaced
Furniture falling apart
- Look nice
- Vinyl is defective
Preferred solution: Full refund
User's recommendation: Don’t buy unless you can store & who know if they will last
Need new cushions
User's recommendation: Stay away
Broken recliner lever
User's recommendation: I still would buy this brand it always been a good brand. This one just has issues
I never got in touch with anyone. I’m very disappointed in a sofa and loveseat I purchased. The fabric is matting up and looks horrible. This is not acceptable Z
- Style
- Quality
Preferred solution: Full refund
User's recommendation: Do not purchase BroyHill furniture. They
Power cord for my recliner
About
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Broyhill Furniture Industries, Inc. specializes in manufacturing and distribution of stylish and affordable furniture sets and collections. The company was founded by James Edgar Broyhill in 1926. Its headquarters is based in Lenoir, North Carolina, United States. Broyhill Furniture Industries is a subsidiary of Furniture Brands International Inc. The company offers furniture for living room, dining room, kitchen, and bedroom. It provides Hydence Place, Jenna, Kirsten, Maddie, and other collections. Customers can also order kidâs bedroom products including beds, bookcases, desks, and desk chairs. The company works with custom orders. Broyhill Furniture Industries has a chain of retailers and agents worldwide. It accepts credit cards.
Broyhill Furniture is ranked 317 out of 2282 in Furniture and Decor category
USA
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